World class companies with critical business dependencies on their voice networks have been trusting Clarus Systems to establish and assure the availability and quality of their voice services. zzz

Why Clarus Services?

The Clarus Services team ensures success by leveraging our highly developed problem isolation skills, extensive experience, proven methodologies and our award-winning ClarusIPC Plus+ software solution.

Committed to your Success
Clarus Services has established a verifiable reputation for going the extra mile to ensure project success and satisfied customers.
Experienced Partner
With over 30 complex deployments and upgrades our experienced teams bring their expertise and skills to ensure customer success.
Skills and Methodologies
Our teams will integrate and customize our methodology to fit your engagement approach. At deployment or cutover events we will provide expert problem isolation skills to optimize the time required to complete the event.
Deliver Project Efficiencies
We have demonstrated our ability to drive costs and save time while delivering highly successful projects in support of both simple and complex voice networks.
Build, Operate, Transfer.
Our philosophy is to ensure your support teams become independent of our services as quickly as possible.
Independent Validation.
We provide objective analysis, assessment or verification of work completed by third parties.

The Clarus Services team has worked with some of the largest and complex VOIP networks in the world and has certified over 5 million end points (phones). We understand IP and we want to share our knowledge and methods with your team as we support Cisco Unified Communications Manager (CUCM) critical life cycle events such as:

Deployments – CUCM and Unity
The Clarus team brings a combination of comprehensive certification and testing methodologies with highly skilled and experienced technicians to deliver a quality, reliable and cost effective deployment.
Upgrades and Migrations – CUCM and Unity
The Clarus team ensures successful migrations by performing analysis and comparisons of the current CUCM with the “target” CUCM environment. In addition the team completes certifying the upgrades or migrated environment.
Voice Service Optimization
Customers who have had a CUCM solution in production for some period of time can take advantage of this service to ensure that the deployment has been implemented as intended and that it has maintained operational integrity. Included in this service is the assessment of resource capacity; the quality of the CUCM solution and operational risk assessment.
SIP Migrations
Clarus ensure that TDM calls have migrated successfully from TDM to SIP and that call conditions and handling is occurring as intended prior to the migration.

Service Highlights:

Highly experienced team with over 30 large scale networks deployed/upgraded.
Proven, standardized methodologies.
Exceptional problem isolation skills.
Highly customizable and automated testing and certification.
Support of all Cisco best practices.
Performance and fail-over testing using realistic scenarios.
Final certification / full regression testing.
Comprehensive capture and reporting for certifications and change management.
Extensive data exporting capabilities.
Operational Integrity assessments
Performance monitoring and alerting.